🔔 Why You Might See a "VOG-L27" Device in Your Google Account

Some Mailbird Next users have contacted us after receiving a security alert from Google stating that a new device—VOG-L27—has accessed their Google profile. In this article, we’ll explain what’s going on and why it’s not a cause for concern.

🔍 What Is the VOG-L27 Device?

The VOG-L27 device is a Huawei P30 Pro smartphone identifier. If you've seen this name appear in your Google account activity, it’s because of how Mailbird Next handles app integrations, especially those loaded via the sidebar view.

Here’s what’s happening:

• Mailbird Next changes the User-Agent string to imitate a mobile device.

• This prompts providers like Google Calendar to serve the mobile version of their web apps to our app.

The result: Google interprets this access as coming from a mobile device, even though you're actually using your Mac desktop.

🎯 Why Mailbird Next Uses a Mobile User-Agent

We do this intentionally, and here's why:

• The mobile versions of many apps (such as Google Calendar) provide a cleaner, more compact layout.

• These layouts are better suited for Mailbird’s sidebar interface.

• By mimicking a mobile device, we improve usability without compromising security or performance.

💡 It’s important to note: this “device” is virtual—there is no actual Huawei device involved. You can safely restore or maintain all permissions without any risk.

🛡️ Is This Safe?

Yes—this behavior is completely safe and intentional. Mailbird Next never accesses your data in an unauthorized way, and your security and privacy remain fully protected.

The device label is simply a by-product of how we optimize your experience in Mailbird Next.

💬 Need More Help?

We hope this article clarified any concerns you had. If you have more questions or need additional information, please don’t hesitate to contact our Customer Happiness Team by clicking here. We're always happy to help.