💸 14-Day Money-Back Guarantee
At Mailbird, we stand behind our product and want you to feel confident in your purchase. As stated on our homepage, we offer a 14-day money-back guarantee.
📌 What does this mean?
If you change your mind about Mailbird Next for any reason within 14 days of your purchase, you are eligible to request a full refund—no questions asked.
🛠️ Before requesting a refund
If you’re considering a refund because something isn’t working as expected, we strongly recommend first reaching out to our Support Team. Many issues can often be resolved quickly with the help of our experienced team, ensuring you get the best possible experience with Mailbird Next.
Our support specialists can assist with:
- Technical issues
- Account setup problems
- Feature guidance and troubleshooting
➡️ How to proceed
If you're eligible for a refund, you must now submit your refund request directly through the MyMailbird customer portal.
⚠️Important
To access your orders, make sure you sign in using the same email address that was originally used to purchase Mailbird Next.
If you're unsure which email address was used for your order, or if you're unable to access the portal, please contact our support team for assistance.
How to Request a Refund
- Sign in to the MyMailbird customer portal.
- Navigate to the Orders tab.
- Locate the order you would like to refund.
- Click Request Refund next to the applicable order.
- Follow the on-screen instructions to complete your request.
❓Need Help?
If you encounter any issues during the refund process or have questions about your eligibility, our Customer Happiness Team is here to help. Click here to contact them.